Justice
As Black Travelers Turn Away, Airbnb Creates New Anti-Bias Policies
The new guidelines are a step in the right direction, but black leisure consumers may not wait around for the company to make things right.
It appears that the short-term rental company Airbnb has heard African Americans’ complaints about discrimination in their services, grievances aired publicly over Twitter and in media outlets including The Root. On Thursday, Airbnb announced new guidelines for their members on how to reduce racial biases that leave African Americans with fewer opportunities to enjoy the service.
Wrote Airbnb CEO Brian Chesky in a letter to his members Thursday: