Economy

Only 21 Percent of U.S. City Planning Departments Offer Online Permitting

That's just one of the findings of a recent survey of technology adoption in local government.  
Austin's Planning and Development Review Department was singled out for its excellent use of online services.Austintexas.gov

Almost anything that used to involve standard paperwork, you can now do easily online, right? Ordering food, paying your bills, applying for jobs and schools—from the mundane to the complex, these types of transactions are routine not only on desktop computers, but increasingly on mobile devices as well.

One sector that has lagged in this area is government (remember HealthCare.gov?). And a recent survey released last week by Planetizen suggests that local governments are seriously behind—the vast majority of municipal planning departments in the U.S. are not offering services such as building permit applications online.