Transportation

American Airlines Might Ply Passengers With Snacks During Delays

Because angry is better than hangry.
Reuters/Paulo Whitaker, Wikimedia Commons/Evan-Amos

It appears the American flyer is entering something of a modern Golden Age of customer service. The bar is clearly very, very low, because the news here is that airlines are just throwing flyers a bone and gifting them the occasional snack.

Back in the day—like, the early 2000s—this kind of amenity was de rigueur, but many airlines nixed their complimentary snack service while inveighing against the high cost of doing business in a country suddenly less interested in flying.