Allan Richarz

Allan Richarz

Allan Richarz is a privacy lawyer and writer based in Tokyo, Japan.

A photo of a Family Mart convenience store in Japan.

The Language Debate Inside Japan's Convenience Stores

Throughout Japan, store clerks and other service industry workers are trained to use the elaborate honorific speech called “manual keigo.” But change is coming.

Passengers line up for a bullet train at a platform in Tokyo Station.

The Amazing Psychology of Japanese Train Stations

The nation’s famed mastery of rail travel has been aided by some subtle behavioral tricks.