Mike Mozart / Flickr

AirPaper to the rescue.

Everyone’s got a Comcast customer service horror story. With interminable hold times, arcane procedures, and notoriously evasive representatives, the country’s largest cable provider makes even simple queries maddeningly difficult to resolve. Canceling your account with the company, though, is damn near impossible.

Now an Oakland startup is offering to take care of that hassle for you. For the low, low price of $5, AirPaper promises to cancel your Comcast account. You give them your information—including your name, address, and account number—and they initiate a cancellation request on your behalf by sending a letter to your local Comcast branch. Meanwhile, you can sit back, relax, and wait for your cable service to end in the next seven days.

(AirPaper says it will “use your information exclusively to complete the process” and “never sell your information under any circumstance”—but it’s up to you to choose between the devil you know and the startup you don’t.)

Comcast cancellation is just the beginning for AirPaper, whose stated mission is to make bureaucracy “surprisingly pleasant.” Next the startup wants to tackle San Francisco parking permit and business tax registration, as well as the visa application process for visiting China.

And Comcast, of course, isn’t the only company holding its customers hostage with aggressive retention policies. Facebook, Uber, Skype, and a whole lot of telecom firms also make it hard for you to cut the cord. The website JustDelete.me maintains a directory of links to help you delete your account on a number of popular online services. And, while we can’t confirm how effectively AirPaper gets the job done, let’s hope it sends a signal to companies everywhere: Let us go.

H/t SFist

About the Author

Most Popular

  1. Life

    Don’t Throw It Away—Take It to the Repair Cafe

    This series of workshops aims to keep broken items out of the landfill, and it might help you save a few bucks, too.

  2. A view of traffic near Los Angeles.
    Transportation

    How Cars Divide America

    Car dependence not only reduces our quality of life, it’s a crucial factor in America’s economic and political divisions.

  3. Equity

    Bike Advocacy’s Blind Spot

    The biking community is overwhelmingly concerned with infrastructure. For urban anthropologist Adonia Lugo, that’s an equity problem.

  4. A neon sign spells out "66" on historic Route 66.
    Life

    Get Your Kicks Biking Route 66

    Cyclists are now rolling on U.S. Bike Route 66 in Missouri and Kansas, the first stretch of a route planned for the whole length of the historic 2,400-mile highway.

  5. Transportation

    Hartford Trains Its Hopes for Renewal on Commuter Rail

    Connecticut’s new Hartford Line isn’t just a train: It’s supposed to be an engine for the capital city’s post-industrial transformation.