Mike Mozart / Flickr

AirPaper to the rescue.

Everyone’s got a Comcast customer service horror story. With interminable hold times, arcane procedures, and notoriously evasive representatives, the country’s largest cable provider makes even simple queries maddeningly difficult to resolve. Canceling your account with the company, though, is damn near impossible.

Now an Oakland startup is offering to take care of that hassle for you. For the low, low price of $5, AirPaper promises to cancel your Comcast account. You give them your information—including your name, address, and account number—and they initiate a cancellation request on your behalf by sending a letter to your local Comcast branch. Meanwhile, you can sit back, relax, and wait for your cable service to end in the next seven days.

(AirPaper says it will “use your information exclusively to complete the process” and “never sell your information under any circumstance”—but it’s up to you to choose between the devil you know and the startup you don’t.)

Comcast cancellation is just the beginning for AirPaper, whose stated mission is to make bureaucracy “surprisingly pleasant.” Next the startup wants to tackle San Francisco parking permit and business tax registration, as well as the visa application process for visiting China.

And Comcast, of course, isn’t the only company holding its customers hostage with aggressive retention policies. Facebook, Uber, Skype, and a whole lot of telecom firms also make it hard for you to cut the cord. The website JustDelete.me maintains a directory of links to help you delete your account on a number of popular online services. And, while we can’t confirm how effectively AirPaper gets the job done, let’s hope it sends a signal to companies everywhere: Let us go.

H/t SFist

About the Author

Most Popular

  1. An illustration of a private train.
    Transportation

    Let’s Buy a Train

    If you dream of roaming the U.S. in a your own personal train car, you still can. But Amtrak cuts have railcar owners wondering if their days are numbered.

  2. A photo of the interior of a WeWork co-working office.
    Design

    WeWork Wants to Build the ‘Future of Cities.’ What Does That Mean?

    The co-working startup is hatching plans to deploy data to reimagine urban problems. In the past, it has profiled neighborhoods based on class indicators.

  3. Transportation

    China's 50-Lane Traffic Jam Is Every Commuter's Worst Nightmare

    What happens when a checkpoint merges 50 lanes down to 20.

  4. Equity

    How Poor Americans Get Exploited by Their Landlords

    American landlords derive more profit from renters in low-income neighborhoods, researchers Matthew Desmond and Nathan Wilmers find.

  5. In this image from "No Small Plans," a character makes his way to the intersection of State and Madison Streets in 1928 Chicago.
    Stuff

    Drawing Up an Urban Planning Manual for Chicago Teens

    The graphic novel No Small Plans aims to empower the city’s youth through stories about their neighborhoods.