Government
Who's Really Cooking Your Seamless Orders?
Private apartments could be masquerading as real restaurants.
When food delivery services like Seamless and GrubHub became popular a few years ago, they were every’s urbanist dream: No more waiting on the phone or inside a restaurant for your favorite to-go meal. Just hop online, click a few buttons, and, wham—a half-hour later, a steaming carton of pad Thai appears at your door.
Until now, the ordering process has been—well, seamless. GrubHub alone (which officially merged with Seamless in 2013) has successfully expanded to over 900 cities, including London. But a recent investigation by NBC 4 New York just revealed a seriously disturbing flaw in how these services currently operate.