Transportation

3 Keys for Drawing Drivers to Mass Transit

Quality service isn't enough -- systems need to create an "emotional" draw, some experts argue.
Reuters

A strong mass transit system needs frequent and reliable service to maintain its ridership, and the ability to reach job centers across a metro area (not just in the central business district) helps too. But even systems that meet these requirements struggle to attract new riders in cities with high levels of car ownership. After all, a car offers frequency, reliability, and job access too.

So these cities and systems are stuck figuring out ways to entice people out of their cars and into the transit station. Sometimes an incentive program, such as giving away free fare passes, is enough to get drivers to try riding. When these promotions run out, however, most people will simply return to their cars again — unless the system finds other ways to sustain the switch.