Transportation
A Conflict Resolution Scholar Explains How to Resolve Conflicts in the Quiet Car
Andrea Bartoli suggests an approach that presumes ignorance on the part of offenders.
Yesterday Ta-Nehisi Coates discussed some trouble he was having on Amtrak's Quiet Car:*
Coates isn't alone either. Writing in the Wall Street Journal a couple weeks back, William Power and Brian Hershberg chronicled the rise of quiet cars on local commuter lines across the country, and the rise of passenger conflicts that have come as a result. While conductors occasionally police the cars, more often that job is left to quiet car "vigilantes." (Power and Hershberg nickname quiet cars the "Tension Train.")